Consumer Complaint Database
Principal Investigator(s): View help for Principal Investigator(s) Consumer Financial Protection Bureau
Version: View help for Version V1
| Name | File Type | Size | Last Modified |
|---|---|---|---|
| Consumer Complaint Database | 05/22/2025 06:27:PM |
Project Citation:
Consumer Financial Protection Bureau. Consumer Complaint Database. Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2025-05-23. https://doi.org/10.3886/E230883V1
Project Description
Project Title:
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Consumer Complaint Database
Summary:
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The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.
Original Distribution URL:
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https://www.consumerfinance.gov/data-research/consumer-complaints/
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This material is distributed exactly as it arrived from the data depositor. ICPSR has not checked or processed this material. Users should consult the investigator(s) if further information is desired.